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FAQ's website
GENERAL FAQ's
- How do I make a call?
- How do I make free* voip calls?
- Can I forward my calls to other Lowratevoip users?
- Can I send Text (SMS) messages with Lowratevoip?
- Can I use Lowratevoip with Mac or Linux?
- Can I link a DID number to my Lowratevoip account?
- Does Lowratevoip contain any advertising or spyware?
- I want to configure my own SIP device for calling with Lowratevoip,is that possible?
- How long does my credit last for calls?
- What's the deal with the Freedays?
- How much will I be charged for my calls?
- How can Lowratevoip keep their rates so low?
- Can I call a destination not included in your country list?
- Can I get Lowratevoip in my favorite language?
- "Fair use policy (FUP)" what does that mean?
- How much does it cost for someone to ring my Voip-in number?
PAYMENT FAQ's
- I think I have been charged incorrectly
- I want to call one of the free* destinations, but I get charged anyway
- What kind of payment methods do you offer?
- My order status shows "COMPLETED" but no credits are added to my account?
- How long does my credit last for calls?
- What's the deal with the Freedays?
- Are there any other charges to pay?
- How much will I be charged for my calls?
- When do call charges take effect?
- How can Lowratevoip keep their rates so low?
- Will I receive an invoice?
- How much does it cost for someone to ring my Voip-in number?
ACCOUNT FAQ's
- I have lost my password. What should I do?
- Can I link a DID number to my Lowratevoip account?
- I have registered but haven't received a confirmation email
- What kind of payment methods do you offer?
- I have just bought some credit but my account balance is not updated?
CONNECTION FAQ's
- Why is my connection constantly broken?
- I experienced poor connection quality
- There was no connection or it takes a long time before my call is connected
- The person I call is constantly engaged or I get an unusual engaged signal
- The person at the other end cannot hear me
- How do I adjust my Norton Personal Firewall settings to connect
- How do I adjust my PC-Cillin Internet Security settings to connect to Lowratevoip?
- How do I adjust my McAfee Personal Firewall settings to connect
- How do I adjust my ZoneAlarm settings to connect to Lowratevoip?
- How do I adjust my Tiny Personal Firewall settings to connect to Lowratevoip?
- I have an external firewall .. which ports need to be opened on the firewall in order for the Lowratevoip application to work?
